by | Nov 3, 2015 | Attitude, Business Advice, Core Values, Culture, Customer Service, Entrepreneurs, goal management, goals, Growth, Inc 5000, innovation, Integrity, Leadership, successful women, Women in Biz |
I had the pleasure of attending the Inc 5000 conference. There was a hot topic that every speaker talked on, and the buzz words were culture and people. If the goal is to grow rapidly and sustain that growth, succeeding has much to do with the environment and the...
by | Jun 21, 2015 | Business Advice, Customer Service, Entrepreneurs, WOW service |
How can you make your customers happy, loyal, and wanting more? That includes providing a unique, wow customer experience. While on a mini-vacation to the “happiest place on earth,” I began looking at every aspect of Disneyland as a learning opportunity to improve my...
by | May 5, 2015 | Business Advice, Career Advice, Customer Service, Entrepreneurs, leaders, sales, Staffing, WOW service |
At a recent outing in San Francisco, I stopped at Burberry to shop. Most experiences I’ve had shopping at places have been OK, some great; but rarely do I have an experience where I need to tell the world just how spectacular it was. By providing over the top, knock...
