by | Jun 21, 2015 | Business Advice, Customer Service, Entrepreneurs, WOW service |
How can you make your customers happy, loyal, and wanting more? That includes providing a unique, wow customer experience. While on a mini-vacation to the “happiest place on earth,” I began looking at every aspect of Disneyland as a learning opportunity to improve my...
by | Mar 24, 2015 | Basketball, branding, Business Advice, Career Advice, Chris Mullin, Entrepreneurs, Golden State Warriors, Klay Thompson, leaders, Loyalty, marketing, Millenials, NBA, sales, Splash Brothers, Stephen Curry, Women in Biz, Workplace, WOW service |
I was born a Warriors fan. Having grown up in the Bay Area and in a household where sports were watched, played, and avidly discussed, the local teams were always a favorite. With basketball and specifically the Warriors, there was always a special feeling about...
by | Mar 17, 2015 | Attitude, Entrepreneurs, leaders, Millenials, Women in Biz, Workplace |
There is a major difference between reacting and responding. It can be very difficult to remember that in many cases in life, the only thing we can truly control is how we respond to events. In a fast-paced work environment, with tasks flying at us at top speed, it...
